FeeFo Reviews

Date Score Customer Comment Our Response
20-Jul-2019 Service:

Product:

Great service, delivered on time
20-Jul-2019 Service:

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Great service - arrived within 2 days. Its a birthday present for my busbamd and he will love them.
19-Jul-2019 Service:

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Brilliant idea for someone who loves beer and saves you the stress of choosing and carrying!!
17-Jul-2019 Service:

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Service rating : I ordered two different cases of beer by next day delivery as a present for my Dad's birthday. Unfortunately, there was a delay in these being delivered which meant that my Dad received his birthday present late. When the beer was eventually delivered the following day, I discovered... Read More.
17-Jul-2019 Service:

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Given as a gift and are being enjoyed. Service was great and very helpful. Thank you
16-Jul-2019 Service:

Product:

Service rating : Easy site to order from and beer arrived quickly and safely
Product : Something special. A very unusual English beer.
Service rating : Thank you for your five star feedback, we want it to be as easy as possible for our customers to order as we know how hard it can be! I am glad the beer arrived safely.

Product : Very popular choice, we hope you enjoyed them!
15-Jul-2019 Service:

Product:

Excellent service. Prompt and very easy to use Service rating : Thank you for a lovely five star feed back! We are glad we provided you with excellent service, we definitely enjoy making our customers happy :)
Product : Great choice of selection, we hope both cases have been enjoyed!
14-Jul-2019 Service:

Product:

Service rating : Very good service
Product : Very strong and very tasty
Service rating : I am so glad you had a five star service with us, Thank you for the feedback :)
Product : You made a very good choice, this product is very popular and we are not surprised you like this strong ale!
14-Jul-2019 Service:

Product:

Rich here from eBike Sussex. Loved the beer, great speedy delivery, everything arrived in A1 condition. Thank you! Service rating : Hello Rich,
Thank you for your review on our company, we try our very best to please customers and I am glad we did this with you! :)
Product : Excellent choice, strong and tasty!
13-Jul-2019 Service:

Product:

Ok service. The price was ok but DHL delivery service had been awful. Failed attempts at delivery & no cards left. BB's should definitely look to change to UPS or another provider as DHL are the worst. Service rating : I am very sorry you had this experience with our courier company, we try our very best to choose the best courier service we can get to provide to customers, this is very unusual service for them. Thank you for the comment and I ensure I will pass this feedback on... Read More.
13-Jul-2019 Service:

Product:

Very prompt dispatch and very good customer service. Lost a star due to the delivery company they used missing the delivery slot (in fact day) that the delivery company gave me without any notification of failure or redelivery window. Thank you for giving us feedback as a whole, we try our very best to choose a courier service which provides a very high standard delivery service. I apologise for there being miscommunication with the courier, I will definitely be passing this feedback onto them.
12-Jul-2019 Service:

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Quick delivery. Quick and personal responses to email. Service rating : Thank you for commenting on our responses to emails, our customer service team love making the customers happy!
Product : Great selection of beer, why have one case when you can have four?! We hope they are enjoyed!
12-Jul-2019 Service:

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Service rating : A very good company to deal with, have been buying from them a good few years now, and I have absolutely no complaints whatever
Product : I just love the Trappist beer
12-Jul-2019 Service:

Product:

Service rating : Superb service from beginning to end.
Product : Recipient absolutely overwhelmed by the selection and quality.
10-Jul-2019 Service:

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Service rating : Fast, reasonably priced, excellent ale. What's not to like.
Product : Beautiful ale for summer evenings, with a curry, or watching your favourite sport.
Service rating : You are very right, who doesn't love those things? We are very happy that you have been provided with our best service... hopefully we can hear from you again soon.
Product : Very good selection which our other reviewers would agree on, Iv never tried this with a curry dish...
Read More.
10-Jul-2019 Service:

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Really good taste and strong
10-Jul-2019 Service:

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Service rating : Provide better quality beer. I purchased 6 bottles of Tynt Meadow, they worked out very expensive and one of them was very cloudy.
Product : Expensive and cloudy, might be bad luck beer should be of consistant quality.
Service rating : Hello David,
I am very sorry this has happened, did you contact one of our customer service team to resolve this issue? Please let us know more about this order at hello@bestofbritishbeer.co.uk and we can try and get this sorted :)
Product : I have been advised that the Tynt...
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08-Jul-2019 Service:

Product:

Service rating : Great selection of beer, speedy delivery at reasonable price.
Product : Good selection of beers from across the country at a reasonable price
08-Jul-2019 Service:

Product:

I could not give a higher score,as I feel let down,not so much by Best 0f British Beers,but by the delivery company they use.I sent an e-mail to BoBB,complaining about the delivery company,and have not received a reply to my complaint,this also goes for the delivery company.I have 3 more deliveries over... Read More. Hello Phillip,

I am so sorry that you have experienced this with your order with us, I have looked through our system and cant seem to find any information on an email conversation to resolve this so I apologise for that. I have tracked your parcel with UK Mail and can see that you have now...
Read More.
03-Jul-2019 Service:

Product:

Service rating : Present for my parents - both enjoy an occasional beer - this arrived within 2 days & a wide variety of different Beers for them to emnjoy - hapopy Parents & happy customer
Product : Bought as a joint present for my parent who both enjoy the occasional beer.
This has...
Read More.
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