FeeFo Reviews

Date Score Customer Comment Our Response
25-Jun-2019 Service:

Product:

Ordered Sunday, delivered Tuesday: couldn't be better. Yet to try any of the beers but if they're up to the usual BoBB standard I'll be very happy.
23-Jun-2019 Service:

Product:

The finest collections of best British bitters and ciders were delivered just in time. Perfect choice, everything what we've already tried so far is from 4 to 5.
23-Jun-2019 Service:

Product:

Service rating : Very easy to use the website ordering system, very quick delivery no messing
Product : I love this rich smooth plummy taste very Moreish !!
23-Jun-2019 Service:

Product:

Service rating : Website easy to use, quick and prompt service, couldn’t use the voucher for free delivery though, couldn’t find the wheel of beer like on your beer mats, this would be a good idea for shopping as I am a novice in buying beer. I gave this a 4 as the “bloke has yet to consume them”... Read More.
22-Jun-2019 Service:

Product:

Service rating : Fast and accurate delivery - from order to receipt as scheduled - very smooth
Product : Previously ordered a mixed case - great. A nice surprise also to have a different selection of beers in this case. Well put together package of interesting brews
20-Jun-2019 Service:

Product:

Service rating : Having tried unsuccessfully several times to log in to place an order, I used the online help box and immediately received excellent help, My order was arranged for me and arrived the following day, and my login issues were then resolved.
Product : My husband's favourite gluten free...
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20-Jun-2019 Service:

Product:

Service rating : Fast and reliable service with a great selection of products that arrived safely - perfect for a Father's Day present!
Product : Excellent range of beers delivered most of which we hadn't had before.
Service rating : We hope the Award winners were fully enjoyed and thank you for the lovely comments about our service :)
Product : Thank you for your lovely comment, we do try our best to keep a wide variety stocked!
20-Jun-2019 Service:

Product:

Service rating : Outstanding service, well pleased
Product : Really good selection of craft beers
Service rating : Thank you for a five star rating!
Product : We are so glad you enjoyed our craft beer, we hope to see you again soon!
20-Jun-2019 Service:

Product:

Service rating : Great service with very fast delivery, as always. Many thanks.
Product : Brilliant Fathers day gift. Many thanks.
Service rating : Thank you for your five star review, we are glad we could provide you with fast delivery :)
Product : Our gift vouchers are a very popular option, what better way to say Happy Father's day than with a Beer voucher?! We hope the Fathers day gift was enjoyed!
20-Jun-2019 Service:

Product:

Service rating : Good communication but late delivery despite paying for Saturday delivery and correct address given
Perhaps couriers could contact sender if they cannot find delivery address?
I think my Dad liked the beer though 😊
Product : No complaints about the beer and packaging
Service rating : Hello,

I am so sorry you did not receive a Saturday delivery when you paid for the service, we apologise that our courier did not contact us to inform us at the time. We are glad he enjoyed the beer and please do get in contact for a delivery refund if you have not yet done...
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20-Jun-2019 Service:

Product:

The beer selection is always interesting, the options to customise the packs accommodate lots of variety in tastes. The one time there was a problem (caused by the delivery company not themselves), they immediately resolved it and were very apologetic. Cannot recommend highly enough. Thank you for a five star rating, we try our very best to accommodate our customers with a wide choice and taste. I apologise again for the courier causing issues but I am glad we could sort them out :)
20-Jun-2019 Service:

Product:

Service rating : Not my first purchase! Really reliable and quick, they have really great quality beer too (which helps!)
A great company.
Product : My stepdad loves an IPA - this was a great selection, he enjoyed every one. Great quality.
Service rating : We are glad to see you again! Thank you for a five star review and I am glad we could provide you with this service.
Product : We are so happy that your dad enjoyed our Pale collection! Thank you for a five star review :)
19-Jun-2019 Service:

Product:

Service rating : Delivered on time
Product : Shopped around to find a box of Ales for Father’s Day, and thought that was what I was buying, ended up sending him 3 IPA’s which I know he won’t drink.
Service rating : I am glad your delivery was made on time :)
Product : Thank you for commenting on our Craft three pack, there is a very wide verity of pale 330ml bottles rather than any other style, I am sorry you received three of them. Please do contact us if you order off us again and we...
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19-Jun-2019 Service:

Product:

Service rating : They pulled out all the stops to get the beer from the supplier and to me so that I could give it to my friend for his 90th birthday celebration
Product : jolly good beer at a good price
Service rating : Thank you so much for a five star review Alan! I am so glad we could accommodate the right beer for the special occasion :)
Product : Holts Sixex is a popular choice of ours, we can see why you choose it!
19-Jun-2019 Service:

Product:

Service rating : Easy to use website and extremely quick service .
Product : Good selection still working through them.
Service rating : Thank you for your comment on our website, we want it to be as user friendly as possible :)
Product : Great choice! This is a popular collection of ours so we hope you enjoy them :) Hopefully the remaining will be as good.
19-Jun-2019 Service:

Product:

Poor,ordered delivery and paid for the delayed delivery and the surprise birthday gift was delivered 2 days after order,not on specified date.
Why you have to pay for delayed delivery I don't know
Surprise gift was spoilted
On the positive the lady who I spoke to was very apologetic and...
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Thank you for your feedback, we appreciate all comments. I apologise for this happening when usually we have very smooth orders with our customers. I have had a look at your order and can see that the selected delivery date is 5th July 2019 so this may of been a reason why it didn't get delivered. I... Read More.
18-Jun-2019 Service:

Product:

Service rating : Good selection to permit exploration of craft beers.
Product : Delivered on time and good documentation enabling results to be recorded.
Service rating : Thank you for a five star rating, we take a lot of pride in our Craft beers and we are glad you enjoyed them just as much as us!
Product : Our monthly clubs are a great choice, we hope you enjoy it as much as our other customers! What better way to enjoy beer than it being...
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18-Jun-2019 Service:

Product:

Excellent cheers highly recommended
17-Jun-2019 Service:

Product:

Replied very quickly to feedback to resolve an issue
16-Jun-2019 Service:

Product:

Service rating : Good choice of beer delivered in good time for my sons birthday in the Netherlands
Product : Good choice of beer in a distinctive crate
Service rating : Thank you for lovely comments and we are happy we can spread the enjoy around the world by delivering it to your son in the Netherlands!
Product : Our crates are very popular and we hope you find something fun to fill it with once the beer has been drank for example more beer...
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