FeeFo Reviews

Date Score Customer Comment Our Response
22-Aug-2017 Service:

Product:

Service rating : Excellent customer service , great item , reasonable pricing , will definitely buy from this company again .
Recommend them .
Product : Special birthday treat.. brill ..,
Service rating : We are very glad you had such a good experience ordering from us, thank you for recommending us and we hope to see you again soon. 

Product : We are glad you enjoyed your motorhead beer as a special birthday treat!
22-Aug-2017 Service:

Product:

Service rating : Excellent service, well packaged, arrived quickly. No complaints. Kids were amused by their box!
Product : Bought as a gift. Husband was pleased with the selection
Service rating : Thank you for the lovely comment about our packaging, we are glad your kids could get some amusement as well as the adults! We are glad you had such an excellent service. 

Product : We are so glad your husband enjoyed was pleased with the selection, we hope to see you...
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21-Aug-2017 Service:

Product:

Service rating : Excellent. Speedy delivery. No hassle transaction.
Product : Excellent taste at a reasonable price.
Service rating : Thank you so much for a lovely feedback! We are glad we could provide a speedy delivery for you, and you had a good experience ordering from us, we hope to see you again soon.  

Product : We are glad you enjoyed your dark selection.
20-Aug-2017 Service:

Product:

Service rating : Very helpful ( I had accidentally entered an incorrect delivery address which they readily sorted out) & speedy delivery.
Excellent choice of beers.
Product : Excellent selection of Yorkshire beer
Service rating : Thank you so much for a five star feedback, We are glad our customer service team could sort the problem out promptly. We try our very best to provide a speedy delivery and we are so happy you enjoyed the choice of beers.   

Product : We hope you enjoyed your Yorkshire...
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20-Aug-2017 Service:

Product:

Excellent service. Would recommend them. This is the second time I've used the service very happy customer. Service rating : Thank you so much for recommending us and being such a loyal customer! We are very happy you have provided us with five star rating and we hope to see you again soon.

Product : We hope you enjoyed your selection of traditional beers.
18-Aug-2017 Service:

Product:

Service rating : i bought dark beer or porter tried 2 uptp now ok
Product : very good i like porter beer realy liked jennings sneckliffter but they are not selling it in bittles
Service rating : Thank you for a five star feedback! We are glad you have enjoyed the beers you have tried so far, we hope you enjoy the rest.

Product : We are sorry we do not stock Jennings sneckliffter in bottles but we are glad you enjoyed your dark beers.
18-Aug-2017 Service:

Product:

Seems like a good mix of beer, Bought as a gift for my husband who is always pleased with his gifts from BBB. Only let down this time by the fact that the box had got soaking wet at some point and was ripped and very tatty on delivery, not what you want when your sending as a gift ! Service rating : Thank you for your feedback Susan, i am glad your husband was pleased with his gifts and we are very sorry your box was damaged. We try to ensure our courier takes care and leaves parcels in save places so they don't get wet or damaged. We apologise for this. 

Product :...
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17-Aug-2017 Service:

Product:

Delivered as ordered! Service rating : Thank you for a great five star feedback! We are glad your delivery got to you safely. 

Product : We hope you enjoy your Cheshire set!
17-Aug-2017 Service:

Product:

This was the first time I had used Best of British Beers. The order was taken in an pleasant and efficient manner. Then much to my surprise it arrived the next day.
Excellent all round!
Service rating : Thank you so much for the five star feedback, we are so glad you enjoyed ordering from us on your first time. We try our very best to provide a quick and efficient delivery, We hope to see you again soon.

Product : We hope you enjoyed your oakham ales case.
15-Aug-2017 Service:

Product:

Excellent - simple website, well packaged product and very prompt delivery. I believe the beer was good too! Service rating : Thank you for a five star feedback! We are so happy you find it easy to order from us and we are glad the delivery went great for you, we hope to see you again soon.

Product : We hope you enjoyed your craft beer.
14-Aug-2017 Service:

Product:

I am still waiting delivery of my case of real ale after 1 week. The delivery firm PCA - Overnight cannot tell me where my package is and keep failing to update me on progress. Best of British Beers Head Office have promised to chase up the non delivery on my behalf. Service rating : Thank you for letting us know your delivery hasn't arrived yet, I have followed up with our courier and they unfortunately lost the first delivery on route. I have checked our system and can see your delivery has been replaced and it will be with you today. We are sorry for any... Read More.
10-Aug-2017 Service:

Product:

All seemed very smooth! Service rating : Thank you for a lovely 5 star feedback! We hope to see you again soon.

Product : A very good choice, we hope you enjoyed them.
07-Aug-2017 Service:

Product:

Service rating : I bought this as a present - it was delivered very quickly & was very well received by my friend. So good service all round.
Product : My friend ( who I bought this for) has reported back that he likes it!
Service rating : Thank you so much for your lovely feedback, we choose our couriers very wisely and they do a very good job of getting parcels delivered quickly and safe.

Product : We are very glad you friend enjoyed the beers! It was a very good choice. 
07-Aug-2017 Service:

Product:

Both cases arrived quickly. Helpful and cheerful delivery man. Thank you for a five star feedback! We are glad the delivery man was cheerful! 
28-Jul-2017 Service:

Product:

Prompt and efficient service. Would recommend this company. We are so glad we provided you with a good service, thank you for the recommendation! We hope to see you again soon.
27-Jul-2017 Service:

Product:

I sent a 'yard of ale' as a birthday gift and had the wrong address. They got in touch, redirected the gift and saved the day. A great service. Friendly and very efficient. Service rating : We are very glad our customer service team sorted this out quickly for you! Thank you for the lovely feedback. 

Product : We hope your receipt enjoyed it!
25-Jul-2017 Service:

Product:

The beer selection is in three boxes is very good only two duplicates, both which were very nice, the beer was delivered very quickly and so far the beers are excellent, not only the award winners. The only down side was that I was gifted a £100 voucher by my colleagues on my retirement to spend on... Read More. Thank you for such lovely feed back on our beers Colin, We are so sorry about the problem with the gift voucher not being set up correctly for you to order firstly. We are very glad you contacted us to resolve the problem and get it sorted. Thank you for recommending an idea for our website, we will... Read More.
25-Jul-2017 Service:

Product:

Such a good Company to deal with. Always happy to help supply exactly the beers my menfolk enjoy. Prompt service and wide selection of ales. I have been a returning customer for several years now, which must convey how pleased I am. Thank you very much Best of British Beer. Thank you so much for the lovely feedback, We hope you all enjoyed the beer and we are very glad you are such a loyal customer, Thank you for returning for so many years! 
25-Jul-2017 Service:

Product:

Always delivered in good time. I have contacted this company before and they were polite and helpful. Very satisfied. Thank you for a lovely feedback on our customer service, we try our very best to make customers have the best experiencing when ordering from us. We are glad your parcel arrived in time.
23-Jul-2017 Service:

Product:

Delivered on time Thank you for a five star feedback! We hope you enjoyed the beers and we try our very best to deliver at a high standard. We hope to see you again soon. 
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